Or then there was the time that Sam’s Club was having difficulty with the new display box they’d requested. As it turned out, the new design didn’t support the weight of the tools. Shawn told them to give him one week to fix it. Trail Blazer found a supplier that could print new boxes overnight and then they shipped them out and organized staffing across the country to make the change. It was fixed within the week. That sort of service helps build relationships. Now when knock-off products come on the market, selling for less, Trail Blazer gets a chance to compete. “They sent me an email saying, ‘Alright, you and I have got to work together to beat this,’” Shawn reports. “Because of what I did for them, they’re going to work with me.”