The purpose of this document is to provide answers to common questions regarding hosting your website with MTT.
What web server is MTT using?
MTT is running the Apache web server, version 1.3.12.
What operating system is MTT's web server running on?
MTT's web server is running Solaris 2.5.1.
Is MTT's web server Year 2000 compliant?
MTT's web server is Year 2000 compliant. The Apache web server is Year 2000 compliant, as explained on the Apache website.
The server which the web server is running on has been appropriately patched. For details on the patches, please review the results of the SunScan 2000 survey.
Can I get shell (telnet) access to my site?
For security reasons, we can only provide FTP access to your website.
Can I use CGI on my website?
Prior to December 3, 1999, CGI was not automatically enabled on your website by default. It is available, however, by emailing the webmaster and asking for it to be enabled. Any accounts created after December 3, 2025 have CGI enabled automatically.
Does MTT provide CGI scripts?
Since MTT does not assist customers with the content of their website, we cannot provide CGI scripts. However, we can direct you to some sites where you can find free CGI scripts:
My CGI scripts are not working!
There are several reasons why your CGI script is not working:
What languages can I use for my CGI scripts?
Perl and Shell Scripting are available for CGI scripting. You can learn more about Perl by visiting the Perl website. We also recommend trying PerlBuilder for working on Perl CGI scripts on your PC.
Where is Perl located on the web server?
Perl 5.004_04 can be found as /usr/local/bin/perl.
Where is Sendmail located on the web server?
Sendmail 8.8.7 can be found as /usr/lib/sendmail
Where is the date command located on the web server?
date can be found as /bin/date
Where is my directory actually located on the web server?
Your home directory is /var/spool/www-docs/customer, where customer is your home directory name.
Can I use imagemaps on my website?
Yes you can. Please refer to the Imagemaps Under Apache tutorial for more information.
Can I protect parts of my site with passwords?
Access control lists, or password protection, is not automatically enabled on your website by default. It is available, however, by emailing the webmaster and asking for it to be enabled.
Please note that this option may become limited in the future.
How do I protect parts of my site with passwords once an ACL has been enabled?
Please read the How to Implement Access Control Lists tutorial. It will detail what files you must create in order to implement ACL. You do not need Unix access to implement these files - simply use the Password Encryption tool to generate the encrypted passwords (instead of htpasswd -c)
How can I generate encrpyted passwords for my ACL?
There is a Password Encrypting Tool available for your use.
Can I use FrontPage extensions on my site?
Due to security concerns, we cannot offer FrontPage extensions on our web server. Making them available poses a serious security threat to the content of every site on our server. You can still use Microsoft FrontPage to design your site, but you can't use the extensions. The features that the extensions offer can still be accomplished through the use of CGI.
Can I use Server Side Includes on my site?
Server Side Includes (SSI) are not automatically enabled on your website by default. It is available, however, by emailing the webmaster and asking for it to be enabled. Once enabled, an HTML file must be given the extension .shtml for the HTML to be parsed.
Please note that this option may become limited in the future.
Are there stats available for my site?
Some customer have a package that includes NetTracker access. Others have to pay for this service separately. Please contact your account manager to see which situation you are in. For a demo of NetTracker, please visit the manufacturer's online demo.
If your package includes NetTracker, please note that it is not automatically set up. In order for your NetTracker to be set up, please email the webmaster and ask for NetTracker to be set up. Please note that there is a one-week turnaround on this request.
If I have NetTracker access, how do I update my stats?
We have a tutorial that takes you step by step through the process of updating your NetTracker stats. Check out the tutorial. It is your responsibility to update your stats on a regular basis.
Are databases available for use on the web server?
At this time, databases are not available for use on the web server. Please contact your sales representative for Aliant alternatives.
Is anonymous FTP available for use on the web server?
Anonymous FTP is not available for your website. We ask that you please use HTTP instead of FTP to provide files to the public, if necessary.
Why can't I establish a FTP connection with the web server?
One problem may be that your hostname (i.e. pc5488.acme.com) and your IP address (10.1.1.1) don't match. Check out the Forward/Reverse Lookup Utility.
How can I find out about upcoming outages?
A mailing list is available for you to subscribe to. This mailing list provides MTT with the means of sending out notifications to web service stakeholders of any new options or upcoming outages. You can subscribe to this mailing list via the Subscription Page.
When was this FAQ last updated?
This FAQ was last updated on August 2, 2000.